Privacy Policy

Effective Date: April 2026

At SimpleOnlineNotary.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data during the Remote Online Notarization (RON) process.

1. Information We Collect

To provide legal notarization services, we must collect specific information, including:

  • Personal Identifiers: Name, address, date of birth, and Social Security number (used only for identity verification).
  • Identification Documents: Images of your government-issued ID (Drivers License, Passport, etc.).
  • Biometric Data: Real-time video and audio feeds used to confirm your identity during the session.
  • Transaction Data: Payment information and document metadata.

2. Mandatory Audio-Video Recording

In accordance with state laws governing Remote Online Notarization, we are legally required to record the entire audio-video session of your notarization. This recording is stored securely and serves as a legal record of the act. By using our service, you provide your explicit consent to this recording.

3. How We Use Your Information

Your information is used strictly for the following purposes:

  • Identity Verification: To perform Knowledge-Based Authentication (KBA) and Credential Analysis as required by law.
  • Service Delivery: To facilitate the live meeting between you and the Notary.
  • Legal Compliance: To maintain the Notary’s electronic journal and recording archives as mandated by state statutes.
  • Payment Processing: To complete the transaction for services rendered.

4. Data Retention

State laws require Notaries to maintain an electronic journal and session recordings for a specific duration (typically between 5 and 10 years). Your data will be stored securely for the duration required by these laws and will be deleted or archived according to statutory requirements thereafter.

5. Data Security

We implement industry-standard security measures, including end-to-end encryption for video sessions and secure SSL/TLS protocols for data transmission. Access to your documents and recordings is strictly limited to the Notary, authorized compliance personnel, or legal authorities via subpoena.

6. Third-Party Sharing

We do not sell your personal data to third parties. We only share information with:

  • Identity Verification Providers: To verify your ID and run KBA questions.
  • Payment Processors: To securely handle your credit card transaction.
  • Legal Authorities: Only when required by law, regulation, or a valid legal order.

7. Your Rights

Depending on your jurisdiction, you may have the right to request access to your personal data or inquire about our storage practices. Please note that we cannot delete session recordings or journal entries prior to the expiration of the state-mandated retention period.

8. Cookies

SimpleOnlineNotary.com uses “cookies” to enhance your user experience and ensure our platform functions correctly during the identity verification and signing process.

9. Contact Us

For questions regarding this Privacy Policy or how your data is handled, please contact us:

Simple Online Notary

Phone: 346-601-0908

Website: SimpleOnlineNotary.com